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EVERY CASE IS
A SPECIAL CASE.

We step into your shoes and treat your case like ours. We don’t make promises that we can’t deliver, and only practical and feasible advice will be given. We review your documents with extra care and pay attention to every detail.  We comprehensively consider all criteria and your case will be submitted only when all criteria are met. All cases must pass pre-submission inspection by both paralegal and attorney in charge before mail out to ensure the integrity and quality of material submitted.

ABOUT US

Close contact with clients

We always keep constant contact with our clients. It is our policy that all client’s inquiries should be replied within 24 hours.  We provide our clients with ease of mind by keeping them informed about their case status as soon as the occurrence of a new progress.

 

Highly experienced team

Paralegals or attorneys, we only hire team members with 5 years of more experience in the job offered because client’s cases should never be used as training tools.

Non-stop learning that keeps us ahead of the practice

We highly valued the importance of cultivation of our team members’ professional knowledge which essentially keeps us on the cutting edge of legal services. We have always remained vigilant with ever-changing laws and regulations especially the immigration laws. We diligently collect and update, on daily basis, information such as new administrative orders, USCIS policy updates and most recent trend of immigration officers’ adjudicating preferences then adjust our strategies and document list accordingly to ensure all cases we submit are in compliance with the up-to-date rules of USCIS. To serve this purpose, we even established a designated database for vast amount of data related to rules, regulations, announcements, precedents, reference material, etc.  All of our team members will be notified once the database is updated. We also attend USCIS seminars and legal education courses on regular basis as well as train our team members routinely for most updated developments. 

Customized strategies for each case

Scenario vary from one case to another. Therefore, follow the same strategy by “copy & paste” templates in spite of the fact that each case is unique has never been our way.  We always customize strategies and document list for each case based on comprehensive understanding and analysis of case scenario and background information provided by client after a thorough discussion. This is how we prepare cases with quality first standards in mind.

Hi-tech management

We utilize the most advanced software for case management and status tracking to improve work efficiency and quality of cases.  Meanwhile, we also track USCIS case status updates in real-time through online system that makes both our team as well as our clients aware of the most recent progress as soon as it occurs.

Long history of victories and approvals

With the professional knowledge, experience and devotion that we proud of, we have achieved very high approval rate in the past decade even for most difficult cases. We offer critical supports and satisfied results to those who pursue U.S. dreams when they need it the most. Please click here for our approvals. (hyperlink to our approvals)

Clients’ feedbacks

We have been told by our clients from time to time that we are very patient; very picky in document preparation; communicate with them in timely and friendly manners. We are confident that you will feel the same about us. Click here for more reviews from our clients. (hyperlink to client’s reviews)

We know what we are doing and we are good at it. Let us share your burdens and be your solid support when you are taking the path towards your U.S. dream.

OPENING HOURS

MONDAY - FRIDAY 09:00 - 06:00 SATURDAY 09:00 - 06:00

ADDRESS

17890 CASTLETON STREET

CITY OF INDUSTRY, CA 91748

INFO@ALEXCHENLAW.COM

TEL.626-295-2298

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